Overview & challenges :

Leviton, one of the largest electrical, lighting, data network and energy manufacturer.

Leviton had a major challenge in retrieving insight from all stores across Canada with one of its Canadian customers.

A well adapted marketing program but unfortunately not followed at the store level.

Leviton approached RDTS in order to calibrate and audit its marketing program, knowing that the main challenge was to confirm or not planned offshelves program in all stores.


Our success story with Leviton :

The main key to success is anticipating the needs of our clients.

RDTS has delivered outstanding insights in order to reposition Leviton’s strategy with Home Depot.

The results were a great enabling way to coordinate a new action plan and fix the off shelves marketing program.

Instore audit issues :

  • Complete off shelf program audit:
    • Floor displays
    • Endcaps
    • Clip strips
    • POP & Signage
    • Price labels
    • Pallet's staging
Hardware 02
Mixed Scene Audit

Solutions provided by RDTS:

  • Deployment of a field team in all stores for 3 weeks to ensure compliance
  • Customized audit report developed on our Digital analytic platform
  • Collect & retrieve all data & pictures through our analytic tool Cube©
  • Final report with insight and suggested action plans

Key Performance Indicators


Home Depot stores

visited in 3 weeks


Stores had missing

offshelf displays


 Stores had damaged

or missing POP

Want to know more about our merchandising solutions

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They have excellent insights and retail business experience, combined with the ability to deliver real practical store execution in time. The RDTS merchandising team made a significant contribution in the maintenance and the development of our retail business with our major customers.

Eric Daignault
General Manager of Divisions at Richelieu Hardware Ltd

We regularly work with RDTS for retail audits as they are efficient and professional. Their insights give us an edge in our market, allowing us to improve our decisions and adjust our marketing strategy at store level using valuable KPIs.

Daniel Goulet
Executive Vice-President - Operation, BAZZ

I used retail audit services from RDTS and I was very satisfied with the insight it gave me with our Off shelf programs within our biggest retail customer and exceeded our expectations on KPIs and overall services.

Alain Carle
Director of Business Development - Retail, Leviton Canada

RDTS is a great company to work for! You are not just a number, you are part of a team….you are part of the RDTS family!

Julie McLaren
Territory Manager - Ontario


I have been with RDTS for over 2 years. I absolutely love working here. I enjoy working in different setting and the flexibility to make my own schedule is a definite asset. Management is very approachable and always available for questions and concerns. I plan on staying with the company for many years to come.

Kim Carter
Merchandiser Representative


 J’apprécie vraiment mon travail chez RDTS, j’évolue et apprends beaucoup à tous les jours avec une équipe formidable qui me soutient et m’appuie dans mon parcours! 

Marie-Josée Goyette
Représentante des ventes


 Je suis à l’emploi de RDTS depuis l’année 2009. Ce long parcours professionnel au sein de cette belle entreprise m’a offert plusieurs opportunités d’avancement qui m’ont permis d’occuper une variété de postes intéressants. 

Marc-André Bernard
Gérant de territoire


L’expérience que j’acquiers au quotidien chez RDTS me permet de grandir et de me dépasser autant sur le plan professionnel que personnel! 

Simon Trottier-Lacasse
Coordonnateur – Intelligence Opérationnelle


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