Overview & challenges :
Leviton, one of the largest electrical, lighting, data network and energy manufacturer.
Leviton had a major challenge in retrieving insight from all stores across Canada with one of its Canadian customers.
A well adapted marketing program but unfortunately not followed at the store level.
Leviton approached RDTS in order to calibrate and audit its marketing program, knowing that the main challenge was to confirm or not planned offshelves program in all stores.
Our success story with Leviton :
The main key to success is anticipating the needs of our clients.
RDTS has delivered outstanding insights in order to reposition Leviton’s strategy with Home Depot.
The results were a great enabling way to coordinate a new action plan and fix the off shelves marketing program.
Instore audit issues :
- Complete off shelf program audit:
- Floor displays
- Clip strips
- POP & Signage
- Price labels
- Pallet's staging
Solutions provided by RDTS:
- Deployment of a field team in all stores for 3 weeks to ensure compliance
- Customized audit report developed on our Digital analytic platform
- Collect & retrieve all data & pictures through our analytic tool Cube©
- Final report with insight and suggested action plans
Key Performance Indicators
Home Depot stores
visited in 3 weeks
Stores had missing
Stores had damaged
or missing POP
Want to know more about our merchandising solutions
They have excellent insights and retail business experience, combined with the ability to deliver real practical store execution in time. The RDTS merchandising team made a significant contribution in the maintenance and the development of our retail business with our major customers.
General Manager of Divisions at Richelieu Hardware Ltd
We regularly work with RDTS for retail audits as they are efficient and professional. Their insights give us an edge in our market, allowing us to improve our decisions and adjust our marketing strategy at store level using valuable KPIs.
Executive Vice-President - Operation, BAZZ
I used retail audit services from RDTS and I was very satisfied with the insight it gave me with our Off shelf programs within our biggest retail customer and exceeded our expectations on KPIs and overall services.
Director of Business Development - Retail, Leviton Canada
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Territory Manager - Ontario
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Gérant de territoire
L’expérience que j’acquiers au quotidien chez RDTS me permet de grandir et de me dépasser autant sur le plan professionnel que personnel!
Coordonnateur – Intelligence Opérationnelle
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