RICHELIEU

Overview

Richelieu Hardware is a Canadian specialty hardware distribution and manufacturing company based in Montreal, Quebec.
It has two manufacturing plants and 66 distribution centers in Canada and the United States.

RDTS was hired by Richelieu in 2007 to support its marketing programs through regular instore merchandising support, resets, remodeling, and
changing fixtures, rejuvenating its retail real estate

Our success story with Richelieu:

With the support of the RDTS Merchandising team, Richelieu has expanded its different product categories in multiple retail hardware outlets across Canada, within key retailers such as Lowes, Rona, Renodepot, Home Hardware, and BMR.

Our historical open communication, and formal but amicable partnership over the 15 years, has allowed us to grow and improve our operational processes.

Instore issues:

Aging displays
Missing or damage POP & demos
Products replenishment
Out of stocks

Solutions provided by RDTS :

Thorough & regular instore visits
Dedicated “Special Projects” team
Collect & retrieve all data & pictures through our analytic tool Cube©
Final report with insight and suggested action plans

Key Performance Indicators

12,000

Store visits per year

100%

Special projects completion

rate

15

Years amicable partnership

with Richelieu

Want to know more about our merchandising solutions

They have excellent insights and retail business experience, combined with the ability to deliver real practical store execution in time. The RDTS merchandising team made a significant contribution in the maintenance and the development of our retail business with our major customers.

Eric Daignault
General Manager of Divisions at Richelieu Hardware Ltd

We regularly work with RDTS for retail audits as they are efficient and professional. Their insights give us an edge in our market, allowing us to improve our decisions and adjust our marketing strategy at store level using valuable KPIs.

Daniel Goulet
Executive Vice-President - Operation, BAZZ

I used retail audit services from RDTS and I was very satisfied with the insight it gave me with our Off shelf programs within our biggest retail customer and exceeded our expectations on KPIs and overall services.

Alain Carle
Director of Business Development - Retail, Leviton Canada

RDTS is a great company to work for! You are not just a number, you are part of a team….you are part of the RDTS family!

Julie McLaren
Territory Manager - Ontario

RH@rdts.ca

I have been with RDTS for over 2 years. I absolutely love working here. I enjoy working in different setting and the flexibility to make my own schedule is a definite asset. Management is very approachable and always available for questions and concerns. I plan on staying with the company for many years to come.

Kim Carter
Merchandiser Representative

RH@rdts.ca

J’apprécie vraiment mon travail chez RDTS, j’évolue et apprends beaucoup à tous les jours avec une équipe formidable qui me soutient et m’appuie dans mon parcours!

Marie-Josée Goyette
Représentante des ventes

RH@rdts.ca

Je suis à l’emploi de RDTS depuis l’année 2009. Ce long parcours professionnel au sein de cette belle entreprise m’a offert plusieurs opportunités d’avancement qui m’ont permis d’occuper une variété de postes intéressants.